Find your answers here

How long does shipping take?

Shipping times vary depending on the destination:

  • Domestic Shipping: 3-7 business days
  • Europe & UK: 5-10 business days
  • USA & Canada: 7-14 business days
  • Rest of the World: 10-20 business days

Express options may be available for faster delivery. Check at checkout or contact our support team for more details!

How long will it take to ship my order?

The time it takes to ship your order depends on processing and destination:

  • Order Processing: Typically 1-2 business days
  • Shipping Time:

For express options, check at checkout or contact our support team.

I'd like to cancel my order.

To cancel your order, please check the following:

If your order has not been shipped, you may request a cancellation by contacting our customer support team as soon as possible.

If your order has already been shipped, cancellation may not be possible, but you can follow our return process once you receive the package.

Please reach out to our support team with your order number for assistance.

I'm having issues placing my order.

We're sorry you're experiencing issues! Here are a few steps to try:

Check Your Payment Details – Ensure your card or payment method is valid and has sufficient funds.

Try a Different Browser or Device – Sometimes, technical issues can be browser-related.

Clear Cache & Cookies – This can help resolve loading or checkout issues.

Ensure Your Billing & Shipping Information Is Correct – Mismatched details can cause errors.

Check for Website Updates – If there’s maintenance, try again later.

If the issue persists, please contact our customer support team with details of the problem, and we'll be happy to assist! 😊

Couldn't find your answer?

If you couldn’t find the answer you’re looking for, our customer support team is happy to help!

📩 Contact us via email
💬 Live chat support (if available)
📞 Call our customer service

Reach out with your question, and we’ll assist you as soon as possible!